Power & Communication

WE · Relationships & Influence / US · Our Shared World

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Leadership

What am I responsible for because people look to me for direction?

Leadership involves giving direction and creating conditions in which others can contribute responsibly. People need clear purposes, workable expectations and the information, authority and support their roles require. A leader also needs to listen, examine results and make room for honest feedback, including when it challenges their own judgment. Reflection becomes organisational maturity when it changes decisions and culture. Delegation can distribute work and authority, while leaders remain answerable for responsibilities their role retains.

For example, when a deadline is missed, a leader can examine the person's commitments alongside unclear priorities, workload and decisions the leader controlled.

When someone brings a concern, listening includes hearing how the situation affects them before moving to performance or a solution. A leader can acknowledge that experience and still make a clear, accountable decision.

A question to sit with (optional): Have I given people the information, authority and support their responsibilities require?

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