Business

What value does this business create, and who carries its costs?

A business can create useful goods, services, livelihoods and opportunities for cooperation. Its responsibilities include honouring promises, treating people fairly and understanding the effects of its operations. We can ask whether value is created in ways that support dignity for workers, customers and people beyond the transaction. Profit matters to viability, while costs passed to others still need to be recognised. Listening to feedback and correcting harmful practices are part of developing a responsible business culture.

A question to sit with (optional): Who benefits from this activity, and who bears a cost the price does not reflect?